Shipping Changes

Since setting our shipping rates in 2007, postal rates for international shipping from the U.S. have increased four times. No one likes paying for shipping, so we continually made changes to allow us to keep our rates the same even as shipping costs rose. The most recent increases in January were steep, and we knew that we could not continue to absorb the entire rate increase without some changes to our shipping policies. We have always strived to provide all of our customers, regardless of country, with the quickest, most affordable shipping methods and have worked very hard to put together a new shipping rate system that is fair for everyone.

Effective Monday, May 23, you’ll see some changes to our shipping policies:

U.S. customers (includes all 50 states as well as U.S. territories)
First-class – all orders weighing less than 11 oz will be eligible to be shipped via this method.
Flat rate of $3 – estimated 3-5 business days

Priority Mail – estimated 2-3 business days
Flat rate of $5 for orders subtotaling less than $75
FREE for orders subtotaling more than $75

Express Mail (new mailing option) – guaranteed 1-2 business days
Actual USPS shipping rate to your zip code from 30082

Canadian & Mexican customers
First-Class International – all orders weighing less than 48 oz will be eligible to be shipped via this method.
Flat rate of $6 for orders subtotaling less than $75
FREE for orders subtotaling more than $75
Estimated 10-21 business days

Priority Mail International
Flat rate of $15
Estimated 6-10 business days

International customers (except Canada & Mexico)
First-Class International – all orders weighing less than 48 oz will be eligible to be shipped via this method.
Estimated 10-21 business days

Priority Mail International – all orders weighing more than 48 oz will ONLY be eligible to ship via this method; orders weighing less can choose between First Class or Priority
Estimated 6-10 business days

Both international shipping methods will be billed the actual USPS rates for shipping to your country from the USA.
Orders subtotaling more than $150 will receive a 50% discount on this rate (the rate you are shown at checkout will include this discount automatically) – basically, we’ll split it with you.
A free 12 oz of shipping is also built into the rates of all international orders over $75 as an incentive for orders between $75-$150.

For all shipping methods except Express Mail, delivery times are an estimate and not a guarantee. We process and ship nearly all orders within 1 business day (often same day) regardless of mail class.

Thanks in advance for your understanding – we will continue to do our best to keep shipping costs as low as possible for every one of you.

One thought on “Shipping Changes

  1. Love you guys! I don’t mind paying more for shipping if I actually GET my yarn – USPS Priority Mail is usually reliable – haven’t had the best luck with UPS.

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