I’m not really sure how to say this; I hate that we have to do this so much that writing this post feels like the yarn shop equivalent of “we need to talk.” So. I’ll just go ahead and rip the band-aid off. We’ve got to change our shipping policies. Shipping costs are crazy and getting crazier and we don’t want to do this at all but business-wise, it must be done.
So, effective November 1st (Friday), we’ll have some new shipping policies. Here are the big changes:
- Free US shipping will only apply to orders over $100
- The flat rate for Priority Mail orders within the US is increasing from $5 to $6
- Canada and Mexico now fall under the same international shipping costs as all other countries (i.e., no more free or flat-rate shipping)
I’ll just give us all a second to shout or cry or pout, I need one too.
We have not increased our domestic or Canadian shipping costs since we opened in 2007. In that time, there have been at least 6 postal rate increases, including the one this past January which nearly doubled the rates of most of our packages headed towards Canada. Within the US, a 1 lb box used to cost $4.60 to anywhere in the US. Now, the price for the same box ranges from $5.05 to $6.51, an increase of 10-41% depending on what state it’s going to! And it goes across the board the same way. We’ve tried to hold out as long as we can, but unfortunately the time has come, and we are genuinely sorry. No one wants you to have to pay more for shipping, least of all us.
The good news? Our old shipping prices remain valid for a few more days!
Oh it’s OK! It’s still cheaper than a lot of places..your store is so worth it anyway with the scratch off and gifts for yarn miles and the awesome yarn. love you guys!
We understand. No need for you to absorb the price increases. It just means we’ll have to spend more $$ to get free shipping. My husband will be so excited. 🙂
I hear ya. I’ve wanted to shout or cry or pout as well. I folded a couple of weeks ago and set my shipping up to automatically be calculated by weight and destination because the flat fees were starting to kill me. I think most people understand it’s not your fault. 🙂
That sucks! But I’m grateful you kept shipping down for Canada as long as you did. The increase last January meant you were the only American retailer I still ordered from. Sara
that is too bad on the shipping to Canada. Your lower rates was one of the reasons I shopped with ESK, but totally understand. Glad I got my order in when I did..Media is claiming that there is more online shipping going on in Canada and the USA than ever before but post office keeps hiking their rates. Don’t get that part 😦 They are going to end up shooting themselves in the foot.
I have always been surprised at the low shipping charges so it is more than understandable that you need to raise your rates.
Joni, I’m convinced that Canada Post is trying to get us to stop using them for sending packages.
like the others, completely understand about having to increase shipping to Canada, since the postal services are. But if I read the policies correctly, (and forgive me if I am incorrect) you have, for international purchasers, 12 oz of free shipping built in for between $75 – $150 purchase, as an incentive. That’s still pretty awesome!